{"id":9936,"date":"2026-03-27T19:29:27","date_gmt":"2026-03-27T18:29:27","guid":{"rendered":"https:\/\/arc-guides.com\/docs\/prism\/support\/structuration-de-la-maintenance-applicative\/piloter-la-performance-des-evolutions-kpi\/"},"modified":"2026-05-31T23:08:56","modified_gmt":"2026-05-31T21:08:56","slug":"piloter-la-performance-des-evolutions-kpi","status":"publish","type":"docs","link":"https:\/\/arc-guides.com\/en\/docs\/prism\/support\/structuration-de-la-maintenance-applicative\/piloter-la-performance-des-evolutions-kpi\/","title":{"rendered":"Piloter la performance des \u00e9volutions (KPI)"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"9936\" class=\"elementor elementor-9936\" data-elementor-post-type=\"docs\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cb02813 gratuit e-flex e-con-boxed e-con e-parent\" data-id=\"cb02813\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1b0fdcb elementor-widget elementor-widget-heading\" data-id=\"1b0fdcb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Quels indicateurs surveiller pour garder le contr\u00f4le de votre backlog d'\u00e9volutions ?<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-194e708 elementor-widget elementor-widget-text-editor\" data-id=\"194e708\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Votre processus RFC tourne. Vos BPO arbitrent. Vos tests de non-r\u00e9gression sont en place. Tout va bien. Six mois plus tard, vous d\u00e9couvrez que votre backlog est pass\u00e9 de 25 \u00e0 78 RFC, que le lead time moyen est pass\u00e9 de 35 \u00e0 72 jours, et que 30 % de vos \u00e9volutions sont en sp\u00e9cifique. Comment a-t-on gliss\u00e9 sans s&rsquo;en rendre compte ? R\u00e9ponse : sans pilotage par indicateurs, les d\u00e9rives sont invisibles jusqu&rsquo;\u00e0 ce qu&rsquo;elles deviennent ing\u00e9rables. Voici les 4 KPI qui donnent le vrai signal.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Quels indicateurs surveiller pour garder le contr\u00f4le de votre backlog d&rsquo;\u00e9volutions ? Votre processus RFC tourne. Vos BPO arbitrent. Vos tests de non-r\u00e9gression sont en place. Tout va bien. Six mois plus tard, vous d\u00e9couvrez que votre backlog est pass\u00e9 de 25 \u00e0 78 RFC, que le lead time moyen est pass\u00e9 de 35 \u00e0 [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":9904,"menu_order":46,"comment_status":"closed","ping_status":"closed","template":"","doc_tag":[],"doc_badge":[],"class_list":["post-9936","docs","type-docs","status-publish","hentry","no-post-thumbnail"],"acf":[],"author_avatar":"https:\/\/secure.gravatar.com\/avatar\/0c2aafc4a6ee828f15bf75045e5800fa350ef565a52c3d335cd320e665102b53?s=96&d=mm&r=g","author_name":"admin","_links":{"self":[{"href":"https:\/\/arc-guides.com\/en\/wp-json\/wp\/v2\/docs\/9936","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/arc-guides.com\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/arc-guides.com\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/arc-guides.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/arc-guides.com\/en\/wp-json\/wp\/v2\/comments?post=9936"}],"version-history":[{"count":4,"href":"https:\/\/arc-guides.com\/en\/wp-json\/wp\/v2\/docs\/9936\/revisions"}],"predecessor-version":[{"id":10456,"href":"https:\/\/arc-guides.com\/en\/wp-json\/wp\/v2\/docs\/9936\/revisions\/10456"}],"up":[{"embeddable":true,"href":"https:\/\/arc-guides.com\/en\/wp-json\/wp\/v2\/docs\/9904"}],"wp:attachment":[{"href":"https:\/\/arc-guides.com\/en\/wp-json\/wp\/v2\/media?parent=9936"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/arc-guides.com\/en\/wp-json\/wp\/v2\/doc_tag?post=9936"},{"taxonomy":"doc_badge","embeddable":true,"href":"https:\/\/arc-guides.com\/en\/wp-json\/wp\/v2\/doc_badge?post=9936"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}