{"id":9928,"date":"2026-03-27T19:27:59","date_gmt":"2026-03-27T18:27:59","guid":{"rendered":"https:\/\/arc-guides.com\/docs\/prism\/support\/capitalisation-documentation-et-gouvernance-long-terme\/structurer-la-gouvernance-operationnelle-erp\/"},"modified":"2026-05-31T23:08:56","modified_gmt":"2026-05-31T21:08:56","slug":"structurer-la-gouvernance-operationnelle-erp","status":"publish","type":"docs","link":"https:\/\/arc-guides.com\/en\/docs\/prism\/support\/capitalisation-documentation-et-gouvernance-long-terme\/structurer-la-gouvernance-operationnelle-erp\/","title":{"rendered":"Structurer la gouvernance op\u00e9rationnelle ERP"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"9928\" class=\"elementor elementor-9928\" data-elementor-post-type=\"docs\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1605f50 gratuit e-flex e-con-boxed e-con e-parent\" data-id=\"1605f50\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d29082 elementor-widget elementor-widget-heading\" data-id=\"7d29082\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Quels rituels pour faire tourner votre ERP dans le temps ? Le comit\u00e9 op\u00e9rationnel mensuel.<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a31c68 elementor-widget elementor-widget-text-editor\" data-id=\"2a31c68\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Le centre de comp\u00e9tences est en place (article 4.3.1). Les r\u00f4les sont d\u00e9finis. Mais 6 mois plus tard, plus personne ne parle. Le r\u00e9f\u00e9rent applicatif g\u00e8re ses incidents dans son coin, les BPO arbitrent leurs RFC s\u00e9par\u00e9ment, le DSI pilote sa TMA, et le sponsor n&rsquo;a plus de visibilit\u00e9 d&rsquo;ensemble. Le syst\u00e8me fonctionne \u2014 mais il d\u00e9rive. Ce qui cr\u00e9e la coh\u00e9rence op\u00e9rationnelle, c&rsquo;est un rituel partag\u00e9 : le comit\u00e9 op\u00e9rationnel mensuel.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Quels rituels pour faire tourner votre ERP dans le temps ? Le comit\u00e9 op\u00e9rationnel mensuel. Le centre de comp\u00e9tences est en place (article 4.3.1). Les r\u00f4les sont d\u00e9finis. Mais 6 mois plus tard, plus personne ne parle. Le r\u00e9f\u00e9rent applicatif g\u00e8re ses incidents dans son coin, les BPO arbitrent leurs RFC s\u00e9par\u00e9ment, le DSI pilote [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":9906,"menu_order":48,"comment_status":"closed","ping_status":"closed","template":"","doc_tag":[],"doc_badge":[],"class_list":["post-9928","docs","type-docs","status-publish","hentry","no-post-thumbnail"],"acf":[],"author_avatar":"https:\/\/secure.gravatar.com\/avatar\/0c2aafc4a6ee828f15bf75045e5800fa350ef565a52c3d335cd320e665102b53?s=96&d=mm&r=g","author_name":"admin","_links":{"self":[{"href":"https:\/\/arc-guides.com\/en\/wp-json\/wp\/v2\/docs\/9928","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/arc-guides.com\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/arc-guides.com\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/arc-guides.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/arc-guides.com\/en\/wp-json\/wp\/v2\/comments?post=9928"}],"version-history":[{"count":4,"href":"https:\/\/arc-guides.com\/en\/wp-json\/wp\/v2\/docs\/9928\/revisions"}],"predecessor-version":[{"id":10462,"href":"https:\/\/arc-guides.com\/en\/wp-json\/wp\/v2\/docs\/9928\/revisions\/10462"}],"up":[{"embeddable":true,"href":"https:\/\/arc-guides.com\/en\/wp-json\/wp\/v2\/docs\/9906"}],"wp:attachment":[{"href":"https:\/\/arc-guides.com\/en\/wp-json\/wp\/v2\/media?parent=9928"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/arc-guides.com\/en\/wp-json\/wp\/v2\/doc_tag?post=9928"},{"taxonomy":"doc_badge","embeddable":true,"href":"https:\/\/arc-guides.com\/en\/wp-json\/wp\/v2\/doc_badge?post=9928"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}