{"id":9918,"date":"2026-03-27T19:27:12","date_gmt":"2026-03-27T18:27:12","guid":{"rendered":"https:\/\/arc-guides.com\/docs\/prism\/support\/structuration-de-la-maintenance-applicative\/structurer-la-gouvernance-des-evolutions-bpo-ezd_ampersand-comite\/"},"modified":"2026-05-31T23:08:56","modified_gmt":"2026-05-31T21:08:56","slug":"structurer-la-gouvernance-des-evolutions-bpo-ezd_ampersand-comite","status":"publish","type":"docs","link":"https:\/\/arc-guides.com\/en\/docs\/prism\/support\/structuration-de-la-maintenance-applicative\/structurer-la-gouvernance-des-evolutions-bpo-ezd_ampersand-comite\/","title":{"rendered":"Structurer la gouvernance des \u00e9volutions (BPO &#038; comit\u00e9)"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"9918\" class=\"elementor elementor-9918\" data-elementor-post-type=\"docs\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a46b13 gratuit e-flex e-con-boxed e-con e-parent\" data-id=\"2a46b13\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7ce52f4 elementor-widget elementor-widget-heading\" data-id=\"7ce52f4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Qui d\u00e9cide vraiment des \u00e9volutions de votre ERP ? Le r\u00f4le du BPO et du comit\u00e9 d'arbitrage.<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f6a09f elementor-widget elementor-widget-text-editor\" data-id=\"5f6a09f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vous avez mis en place le processus RFC (article 4.2.1). Les demandes arrivent dans le registre. Le L2 les qualifie. Mais quand vient le moment de d\u00e9cider \u2014 valider ? refuser ? reporter ? \u2014 qui tranche ? Si la r\u00e9ponse est \u00ab\u00a0le DSI\u00a0\u00bb ou \u00ab\u00a0le consultant int\u00e9grateur\u00a0\u00bb, vous avez un probl\u00e8me : ces deux profils ne portent pas la responsabilit\u00e9 m\u00e9tier des d\u00e9cisions. Ce qui s\u00e9pare un ERP qui sert le m\u00e9tier d&rsquo;un ERP qui se construit en silos IT, c&rsquo;est l&rsquo;existence d&rsquo;une gouvernance des \u00e9volutions claire \u2014 articul\u00e9e autour de deux dispositifs : le BPO et le comit\u00e9 d&rsquo;arbitrage.<!-- notionvc: fa28f340-8dbd-475b-b07e-e57420e6cf4f --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Qui d\u00e9cide vraiment des \u00e9volutions de votre ERP ? Le r\u00f4le du BPO et du comit\u00e9 d&rsquo;arbitrage. Vous avez mis en place le processus RFC (article 4.2.1). Les demandes arrivent dans le registre. Le L2 les qualifie. Mais quand vient le moment de d\u00e9cider \u2014 valider ? refuser ? reporter ? \u2014 qui tranche ? [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":9904,"menu_order":43,"comment_status":"closed","ping_status":"closed","template":"","doc_tag":[],"doc_badge":[],"class_list":["post-9918","docs","type-docs","status-publish","hentry","no-post-thumbnail"],"acf":[],"author_avatar":"https:\/\/secure.gravatar.com\/avatar\/0c2aafc4a6ee828f15bf75045e5800fa350ef565a52c3d335cd320e665102b53?s=96&d=mm&r=g","author_name":"admin","_links":{"self":[{"href":"https:\/\/arc-guides.com\/en\/wp-json\/wp\/v2\/docs\/9918","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/arc-guides.com\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/arc-guides.com\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/arc-guides.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/arc-guides.com\/en\/wp-json\/wp\/v2\/comments?post=9918"}],"version-history":[{"count":4,"href":"https:\/\/arc-guides.com\/en\/wp-json\/wp\/v2\/docs\/9918\/revisions"}],"predecessor-version":[{"id":10447,"href":"https:\/\/arc-guides.com\/en\/wp-json\/wp\/v2\/docs\/9918\/revisions\/10447"}],"up":[{"embeddable":true,"href":"https:\/\/arc-guides.com\/en\/wp-json\/wp\/v2\/docs\/9904"}],"wp:attachment":[{"href":"https:\/\/arc-guides.com\/en\/wp-json\/wp\/v2\/media?parent=9918"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/arc-guides.com\/en\/wp-json\/wp\/v2\/doc_tag?post=9918"},{"taxonomy":"doc_badge","embeddable":true,"href":"https:\/\/arc-guides.com\/en\/wp-json\/wp\/v2\/doc_badge?post=9918"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}